PENGARUH KOMUNIKASI DAN DISIPLIN KERJA TERHADAP KINERJA KARYAWAN PADA CAFÉ KOPI MASSA KOKTONG LIM MING PEMATANGSIANTAR

As for this research problem formula is how communication and discipline of work influence to employees
performance at Café Coffee Massa Koktong LIM MING Pematangsiantar simultaneously or partially. This
research was conducted using field research design and literature. The population used in this study is the author
of 30 respondents are employees at Café Coffee Massa Koktong LIM MING Pematangsiantar. The data used is
the quantitative and qualitative data. Source data used are primary data and secondary data. Data was collected
through questionnaires, interviews and documentation. The analysis technique used is multiple linear regression,
correlation and determination coefficient and hypothesis testing by F test and t test.
It can be concluded as follows: 1. Communication and work discipline are good as well as the employee's
performance is quite good. 2. Results of regression analysis is Y = 16,059 + 0,202X1 + 0,346X2, means of
communication and discipline positive effect on employee performance. 3. The results of the analysis obtained
correlation r = 0,778 means of communication links, work discipline with a strong performance and positive
employee. The level of employee performance can be explained by communication and discipline of 60,6%. 4.
Research hypothesis H0 is rejected, means of communication and work discipline positive and significant effect
on the performance of employees at Café Coffee Massa Koktong LIM MING Pematangsiantar simultaneously or
partially.
The suggestion of this research is to improve communication, managers should implement informal
communication to employees and provide a suggestion box for customers. To improve work discipline, managers
should provide the finger scan engine's absence and make a SOP (Standard Operational Procedure) good. To
improve the performance of employees, managers should provide training to employees.
Keywords: Communication, Work Discipline and Employee Performance.